Licence renewal

All licences issued by the CMRAO expire unless they are renewed annually. The regular licence year runs from July 1 to June 30, so the deadline to complete the renewal is midnight on June 30. Licensed individuals and providers (businesses) can continue providing condominium management services as long as renewal applications and annual licensing fees are submitted by the June 30 deadline.

Starting on June 1, licensees can submit their renewal applications by logging into their online account, completing the renewal application form and paying the annual licensing fee.

All licensed condominium management providers (businesses) are required to pay an annual licensing fee of $799 plus $327 for each individual they employ as of May 31 of the previous licensing year who holds a General Licence, Transitional General Licence, or Limited Licence. CMRAO will calculate the annual licensing fees for providers based on employment information reported by the providers and individual licensees as of May 31 each year. CMRAO will not process adjustments or refunds.

It is important to note that all condominium management providers are required to notify the CMRAO’s registrar within five days of the date of commencement or termination of the employment of every condominium manager that the provider employs and, in the case of termination of employment of a condominium manager, the reason for the termination. Condominium Management Providers should not wait until the renewal period to update this information.

Licence Renewal Process

All licences issued by the CMRAO expire unless they are renewed annually.

As part of the licence renewal application, licensees will be required to answer the questions below. If you answer ‘yes’ to any of these questions, you must provide an explanation and/or supporting documentation. Please have these documents ready when you log into your profile to renew your licence.

The following questions are similar to the ones that were asked on the initial licence application:

1. In the past 12 months, have you been involved in any bankruptcy, consumer proposal, or proposal proceedings under the Bankruptcy and Insolvency Act?
2. In the past 12 months, were you an officer, director, or majority shareholder of a corporation that has been declared bankrupt or that is presently a party to bankruptcy or proposal proceedings under the Bankruptcy and Insolvency Act?
3. Do you have any unpaid judgments outstanding against you from a court, administrative tribunal, or regulatory body?
4. In the past 12 months, have you been terminated from employment with cause or due to issues related to competence or failure in managing and accounting for money in a responsible manner?
5. In the past 12 months, have you had a professional licence or registration refused, suspended, revoked, or voluntarily terminated during an investigation?
6. In the past 12 months, have you been found guilty or convicted of an offence under any law, or are there charges pending, including those with a conditional, absolute discharge or stayed charges? This question refers to charges under any law, with the exception of offences under the Highway Traffic Act and parking tickets that are not reported in police record checks.
7. Are you currently under investigation or a party in a proceeding of a regulatory/licensing body that is considering professional misconduct, incompetence, or incapacity?
8. In the past 12 months, have any findings of professional negligence been made against you in any civil or criminal proceeding within or outside of Canada?
9. In the past 3 years, were you named in any lawsuit or litigation related to a property or condo management that was filed against you or a company for which you were a director or officer?

Renew your licence